Peace of Mind

After an Accident

A road traffic accident is never pleasant, but our services can make the experience less upsetting and complex. As the leading provider of accident services to motorists, our expertise and knowledge will keep you mobile and get you back on the road quickly and safely.

Peace of Mind

After an Accident

A road traffic accident is never pleasant, but our services can make the experience less upsetting and complex. As the leading provider of accident services to motorists, our expertise and knowledge will keep you mobile and get you back on the road quickly and safely.

Peace of Mind

After an Accident

A road traffic accident is never pleasant, but our services can make the experience less upsetting and complex. As the leading provider of accident services to motorists, our expertise and knowledge will keep you mobile and get you back on the road quickly and safely.

Peace of Mind

After an Accident

A road traffic accident is never pleasant, but our services can make the experience less upsetting and complex. As the leading provider of accident services to motorists, our expertise and knowledge will keep you mobile and get you back on the road quickly and safely.

Our Fault Accident Services

If you have been involved in a fault accident, we may be asked by your insurer to manage your claim. We provide the following services:

Who Are Auxillis?

As one of the pioneers of the credit hire market, we have rapidly grown to become the market leader in the provision of motoring accident services, replacement vehicle services and related products. With over 30 years' of experience, we have led the way in developing and providing services to motorists involved in accidents ensuring they remain mobile, have their vehicle repaired and where appropriate obtain legal advice. We provide services on behalf of many of the UK’s largest insurer, broker and automotive brands, including: claims management, vehicle replacement and repair services, personal injury management and insurance products.

Auxillis head office stands proud in central Bath.

What We Do

If you have been unfortunate enough to be involved in a fault accident, we can help to get you back on the road as quickly as possible and with the minimum of fuss. We assist over 3,000 at fault motorists each month, assessing damage, repairing their vehicle to the highest standards and agreed timescales and keeping them mobile whilst repairs are completed. Our national network of repairers work to manufacturers standards and are carefully selected to ensure they are industry accredited and meet the highest repair quality standards. All repairs are guaranteed for 5 years.

Our expert teams are well trained and happy to help.

Strategic Developments

Our expertise, capabilities and scale enable us to provide a comprehensive range of services with the understanding and commitment you’d expect from a niche service provider. Our business is focused on delivering quality services to all customers. At the heart of everything we do is Treating Customers Fairly - from product design, delivery and support systems you can be confident we are delivering the highest quality services and products to meet your needs. Part of Redde plc we work in conjunction with one or more of our sister companies to deliver your services.

300,000+

Claims handled annually
23,000 Legal Cases

10,000

Owned vehicles
50k via network

161,000

Vehicles repaired
Over 300 repairers

125,000

Vehicle hires
delivery and collection

3.8M

Calls in/outbound
10,000 online

Auxillis Customer Reviews

Our customers consistently rate our service 9/10 in our Satisfaction Survey each month and we enjoy great ratings on sites like TrustPilot, Review Centre and Google+. We value customers taking the time to leave service feedback and ratings on consumer websites and remember, if you have experienced a problem with our service, just contact us and we will always try to resolve the issue for you.

9/10

Customers would
use our service again

61%

Net Promoter
Score

90%

Customers would
recommend the service

Don't Just Take
Our Word For It

Take a look at what our customers have said on independent consumer review
sites. If you would like to post your own feedback, click any of the site links:

Find out more