Peace of Mind

After an Accident

A road traffic accident is never pleasant, but our services can make the experience less upsetting and complex. As the leading provider of accident services to motorists, our expertise and knowledge will keep you mobile and get you back on the road quickly and safely.

Peace of Mind

After an Accident

A road traffic accident is never pleasant, but our services can make the experience less upsetting and complex. As the leading provider of accident services to motorists, our expertise and knowledge will keep you mobile and get you back on the road quickly and safely.

Peace of Mind

After an Accident

A road traffic accident is never pleasant, but our services can make the experience less upsetting and complex. As the leading provider of accident services to motorists, our expertise and knowledge will keep you mobile and get you back on the road quickly and safely.

Peace of Mind

After an Accident

A road traffic accident is never pleasant, but our services can make the experience less upsetting and complex. As the leading provider of accident services to motorists, our expertise and knowledge will keep you mobile and get you back on the road quickly and safely.

Our Non-Fault Accident Services

As the leading provider of accident management assistance, if you have been involved in a non-fault accident we can offer a range of services to suit your needs. Helping to reduce the stress and hassle, we can ensure your legal right is protected.

Who Are Auxillis?

As one of the pioneers of the credit hire market, we have rapidly grown to become the market leader in the provision of credit hire credit repair, replacement vehicle services and related products. With over 30 years' of experience, we have led the way in developing and providing services to motorists involved in non-fault accidents ensuring they remain mobile, have their vehicle repaired and obtain compensation for losses and costs. We provide services on behalf of many of the UK’s largest insurer, broker and automotive brands, including: claims management, vehicle replacement and repair services, personal injury management and insurance products.

Auxillis head office stands proud in central Bath.

What We Do

If you have been involved in a non-fault accident, Auxillis can help to get you back on the road as quickly as possible, arranging a temporary hire vehicle and where necessary getting your vehicle repaired and helping you recover other losses you may have incurred. Thankfully, road accidents are rare. Whilst an accident itself can be worrying and disruptive, it is often resolving matters afterwards that can be most time consuming and complex – arranging a hire car, dealing with third party insurers, not losing your excess, or knowing what you can claim back - that's where we can help.

Woman smiles while conversing with a colleague at her desk.

Strategic Developments

Our expertise, capabilities and scale enable us to provide a comprehensive range of services with the understanding and commitment you’d expect from a niche service provider. Our business is focused on delivering quality services to all customers. At the heart of everything we do is Treating Customers Fairly - from product design, delivery and support systems you can be confident we are delivering the highest quality services and products to meet your needs. Part of Redde plc, we work in conjunction with one or more of our sister companies to deliver your services.

300,000+

Claims handled annually
23,000 Legal Cases

10,000

Owned vehicles
50k via network

161,000

Vehicles repaired
Over 300 repairers

125,000

Vehicle hires
delivery and collection

3.8M

Calls in/outbound
10,000 online

Auxillis Customer Reviews

Our customers consistently rate our service 9/10 in our Satisfaction Survey each month and we enjoy great ratings on sites like TrustPilot, Review Centre and Google+. We value customers taking the time to leave service feedback and ratings on consumer websites and remember, if you have experienced a problem with our service, just contact us and we will always try to resolve the issue for you.

9/10

Customers would
use our service again

61%

Net Promoter
Score

90%

Customers would
recommend the service

Don't Just Take
Our Word For It

Take a look at what our customers have said on independent consumer review
sites. If you would like to post your own feedback, click any of the site links:

Find out more